Terms and Conditions
Dear customers, before you make a purchase, carefully read these terms and conditions as they regulate the contractual relations to purchase items on the www.upclose.net.au website (here-under also referred to as “the website”). Should you have any doubts on the terms and conditions, please contact us at the following email address: email@example.com.
1. GENERAL INFORMATION
1.1 These General Terms and Conditions regulate the on-line sale of the Upclose items on the www.upclose.net.au website.
2. CUSTOMER REQUIREMENTS
2.1 Only customers meeting the following requirements may be addressees of the service:
- Being at least 18 years of age;
- Having a valid email address.
2.2 For all the above, Upclose reserves the right to reject orders from customers not complying with the requirements listed above.
3. ITEMS GUARANTEE
3.1 Should customers notice a flaw in the items purchased from Upclose, they should email us at firstname.lastname@example.org, including their personal details (first and last name, address for collection of the product) and the order number, they can return or exchange.
4. RIGHT OF TERMINATION
4.1 Customer satisfaction is our main goal.
Should, for any reason, customers be unhappy with their purchase, they have the right to terminate this agreement within 30 working days of the receipt of the items ordered. In case of multiple purchases into one order, the term will become effective from the date of receipt of the last item. To exercise the right of termination, customers must apply for authorization through the Returns Procedure and/or send any other explicit declaration to email@example.com. In case this option is selected, Upclose shall immediately confirm receipt of the contract termination notice by email.
4.2 Returned article must fulfill the following conditions:
1. it must not have been used, worn, washed
2. the packaging must not show signs of wear, abrasions or scratches.
3. the product must be accompanied by the warranty attached and all labels, packaging, and original accessories.
4.3 Upclose shall not accept returned items should the latter fail to comply with the terms and conditions provided for in Upclose’s return policy. Moreover, please remember that Upclose shall not accept the return of items in the following events: a) theft or loss of the item during the return procedure; b) return of used or damaged item(s).
5. APPLICABLE LAW AND COURT OF JURISDICTION
5.1 The purchase and sales agreement entered through the www.upclose.net.au website is regulated by the Australian law.
5.2 For the settlement of any dispute arising from the interpretation and/or implementation of these General Sales Terms and Conditions, and on this purchase deed, the Court where the customers reside or have elected their domicile will have exclusive jurisdiction.
6. COMPETENTE CONDITIONS
6.1 Upclose reserves the right to amend and/or supplement these general Sales Terms and Conditions at any time. Possible amendments and/or additions shall be effective as of the date of the publication of the amendments and/or additions on www.upclose.net.au.
Address: 7 Main N Rd, Parafield SA 5196, Australia.